1. Overview
Eden Platforms LLC (“Eden”) hosts websites, course content, images, reviews and testimonials that our customers (academies and clinics) upload and control. We respect the intellectual-property rights of others and respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (17 U.S.C. § 512). We remove or disable access to infringing material promptly, notify the customer who posted it, and terminate the accounts of repeat infringers in appropriate circumstances.
2. Designated Agent
Notices of claimed infringement should be sent to our designated agent: Ashley Wright, 1846 E. Innovation Park Dr. Ste 100, Oro Valley, AZ 85755, 602-686-8891, ashley@edenplatforms.io.
3. Filing a Notice of Infringement
To be effective under the DMCA, your notice must be in writing and include: (a) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; (b) identification of the copyrighted work you claim has been infringed; (c) identification of the material you claim is infringing and enough information for us to locate it — the exact page URL is best; (d) your name, address, telephone number and email address; (e) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act on the owner’s behalf.
Please consider whether the use may be fair use before sending a notice. Knowingly misrepresenting that material is infringing can make you liable for damages under 17 U.S.C. § 512(f).
4. What Happens Next
On receipt of a complete notice we remove or disable access to the material, usually within two business days, and forward a copy of the notice to the customer who posted it. Incomplete notices are answered with a request for the missing elements.
5. Counter-Notice
If you believe material you posted was removed by mistake or misidentification, you may send a counter-notice to the same address containing: (a) your physical or electronic signature; (b) identification of the material and its location before removal; (c) a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification; (d) your name, address and telephone number; and (e) a statement that you consent to the jurisdiction of the federal district court for your address (or, if outside the United States, any judicial district in which Eden may be found) and that you will accept service of process from the person who filed the original notice.
On receipt of a valid counter-notice we forward it to the original complainant. Unless they notify us within 10 business days that they have filed a court action seeking to restrain the activity, we may restore the material within 10 to 14 business days.
6. Repeat Infringers
We keep a record of notices received. A customer account that is the subject of repeated valid notices will be suspended or terminated in accordance with the applicable product terms.
7. Contact
Questions about this policy: hello@edenplatforms.io.